Privacy Policy for Wow Carpet Cleaning Perth

Last Updated: [21/05/2023]

At WOW Carpet Cleaning Perth, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our https://www.wowcarpetcleaningperth.com.au/ or avail of our services. By accessing our website or using our services, you agree to the terms and conditions of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you fill out a contact form, book our services, subscribe to our newsletter, or interact with us through our website or social media platforms. The personal information we may collect includes your name, email address, phone number, and any other information you choose to provide.

1.2 Usage Information: When you visit our website, we may automatically collect certain information about your device, browser, and usage patterns. This may include your IP address, browser type, referring website, pages visited, and the duration of your visit.

  1. Use of Information

2.1 Providing Services: We use the personal information we collect to provide the requested services to you, including scheduling appointments, responding to inquiries, and delivering our carpet cleaning services.

2.2 Communication: We may use your personal information to communicate with you regarding your bookings, updates, promotions, or other relevant information related to our services.

2.3 Marketing: With your consent, we may use your email address to send you promotional materials, newsletters, or other marketing communications. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email.

2.4 Analytics and Improvements: We use the usage information we collect to analyze and improve our website, services, and user experience. This includes understanding user preferences, optimizing our website’s performance, and enhancing our marketing efforts.

  1. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted service providers who assist us in delivering our services, such as payment processors or IT service providers. These providers are obligated to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights, property, or safety, or the rights, property, or safety of others.
  1. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and secure socket layer technology, to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights or have any concerns about your privacy, please contact us using the information provided at the end of this Privacy Policy.

  1. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of those websites when you visit them.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

WOW Carpet Cleaning Perth

Address: 10/33 windsor street, Perth, WA 6000

Email: info@wowcarpetcleaningperth.com.au

Phone: 08 6800 8044